A custom CRM unifying leads, quotes and after-sales service for an industrial manufacturer.
Sales, quotations and service were spread across spreadsheets, inboxes and a legacy tool. Nobody had a single view of a customer, and quotes took days to turn around.
We designed and built a tailored CRM: a clean pipeline, quote builder, customer timeline and role-based access — integrated with the client's email and ERP so data flows in automatically.